Our approach to digitalization

At opensight, our approach and philosophy towards digitization are anchored in the paradigm: every company is a software company

Our approach to digitalization is anchored in the following 3 core principles:

Lean, Versatile and Reliable Tech Stack

At the core of our approach is the development of a lean, versatile and reliable tech stack.

• Leanness and Clarity
  Each component — whether it's a software tool, framework, or cloud service — should serve a clearly defined purpose and integrate seamlessly into the overall system. Avoid "tool sprawl", a common problem in many companies that drives up costs and complexity.
• Modularity
  Monolithic legacy applications, which try to integrate many purposes into a single application, are not modular, not integratable and therefore a cluster risk for your business. Modularity allows individual components to be swapped or upgraded without jeopardizing the entire system. This creates not only flexibility but also cost-efficiency, enabling businesses to quickly adapt to new technologies or market demands without investing in a costly system overhaul.
• Versatility, Scalability, Reliability
  A versatile tech stack is one that can be easily adapted to new technologies and business needs. It should be able to integrate with existing systems and infrastructure, and should be able to support new features and functionality. The cloud is a great enabler for this, as it allows you to scale up and down resources on demand for growing businesses.

We believe that a modular, scalable, and portable cloud-native tech stack is essential for ensuring stability while enabling quick pivots to new technologies or business needs.

• Configuration Management Database (CMDB)
  A comprehensive Configuration Management Database (CMDB), which serves as a centralized, dynamic repository for critical metadata. The CMDB meticulously catalogs IT assets, configurations, and relationships, providing real-time visibility and control over the digital ecosystem. This enables streamlined operations, faster troubleshooting, and informed decision-making, ensuring our architecture remains both resilient and agile in the face of change.

Configuration Management Database (CMDB)

In today's complex digital environments, organizations need complete visibility into their IT infrastructure to ensure reliable operations and support digital transformation initiatives. A Configuration Management Database (CMDB) serves as the single source of truth for all configuration items, their relationships, and dependencies.

As organizations embrace cloud-native architectures, microservices, and distributed systems, the need for comprehensive configuration management becomes even more critical. A modern CMDB should provide:

• Real-time Visibility: Track servers, applications, networks, and their interdependencies
• Change Management: Understand the impact of changes across your infrastructure
• Incident Response: Quickly identify affected systems and their relationships
• Compliance & Governance: Maintain audit trails and ensure regulatory compliance
• Automation Support: Enable infrastructure as code and automated deployments

Fast Innovation and Culture

A corner stone of our approach to digitalization is the capability to deliver working software fast. We believe that the constant delivery of working software is the primary measure of progress. Adopt the 3 principles of Devops:

• 1. Constant Flow of Work
  Modern Application Architecture - Fast Release Cycles, Fast Time To Market
• 2. Feedback Loops
  Site Reliability Engineering - Measuring Performance. Providing Stable and Reliable Software
• 3. Constant Improvement
  Experimentation - Improvement, Innovation, Interaction

1. Constant Flow of Work

For software companies, the ability to swiftly respond to evolving customer needs and create innovative offerings is crucial. Ultimately, this necessitates achieving a delicate balance between rapid release cycles on one hand and maintaining a stable and reliable software operation on the other. Delivering ten new software releases per day while ensuring a consistent and dependable operational environment was unattainable with traditional software architectures. We need a software architecture that enables a constant "flow of work", essentially a pipeline for effortless and continuous integration of new features from development into production. Let's examine the transformations that have occurred in the past two decades concerning software architectures.

Data-Driven Decision Making

Systems Monitoring

Systems Monitoring provides not just Feedback on wether a system works, it can also provide valuable business insights and insight into long term trends. Also it is a crucial part in every devops pipeline.

In order to monitor the health of distributed systems we focus especially on "the four golden signals" mentioned in the google sre handbook. Click on each section of the circle below to learn more about each signal:

Observability: The Three Pillars of Observability

While monitoring tells us when something is wrong, observability helps us understand why it's happening. It's the ability to understand the internal state of a system by examining its outputs. Observability is built on three fundamental pillars that work together to provide comprehensive system insights.

Modern distributed systems require more than just monitoring. Observability provides the depth and context needed to understand complex interactions, debug issues efficiently, and make data-driven decisions. Explore the three pillars below:

Observability in Practice

Implementing observability requires more than just collecting data—it requires thoughtful instrumentation, correlation between different data sources, and tools that enable exploration and analysis. The goal is to reduce mean time to detection (MTTD) and mean time to resolution (MTTR) by providing the context needed to quickly understand and resolve issues.